11.09.22
7 min. Read

Big company benefits stacks: Exxon and Autodesk

Issue 045

Welcome back to E&O Wednesdays, the enrollment-focused digital health newsletter from Exits & Outcomes — for paying subscribers only. This every-other-Wednesday issue digs into digital health companies that sell to self-insured employers as well as others that rely on enrollment-based distribution for their digital health programs.

 E&O Wednesdays: Employers

This edition of E&O Wednesdays includes the 51st BigCo digital health employee benefits stack analysis. If you would like a quick summary of what E&O found in its analysis of some of the first 40+ BigCo stacks, check out this searchable, sortable database right here. (And, yes, it’s time for me to update that so it has data from 50+ stacks.) Was this forwarded to you? Increasingly, E&O is a covered benefit from many forward-looking digital health-focused employers. Why not yours? Consider a Business or Enterprise subscription today. Click this link to become a paying subscriber (there are personal plans available too).

Big employer benefits stacks: Exxon and Autodesk

Digital health companies love to boast how many Fortune 500 customers they have, but they aren’t always able to share which big companies offer their programs. That’s where E&O comes in. This recurring feature of E&O Wednesdays digs into a couple of Fortune 500s’ (or similarly-sized employers’) digital health stacks. So far, in past Wednesdays issues, I’ve written about the digital health benefits stacks of dozens of big companies. This searchable, sortable database over at the E&O site sums up the benefits stacks of more than 40 BigCos. Or, click any of the BigCo names below to read the newsletter that featured a full write-up for each:

This week I dug into the benefits stacks of two big companies: ExxonMobil and Autodesk. First up, ExxonMobil.

New in 2023: Omada boxes out Livongo for chronic condition management

Starting in 2023, Exxon employees will no longer have access to Livongo since the company decided to switch to Omada Health. Besides noting the program is 100 percent covered for those that qualify, here’s how they pitch Omada:

“If you struggle with your weight and/or blood pressure, or you’re at risk for diabetes or heart disease, we encourage you to try one of the programs available through Omada. Omada Health creates a personalized plan to meet your unique needs and achieve long-term health goals. You will receive real-time tips, health care equipment and support from care team coaches and specialists.”

The available Omada programs include diabetes prevention, weight loss, hypertension, diabetes management (Type 1 and Type 2), and various configurations of those programs that pair two of them together.

New for 2023: Hinge Health for MSK

“If you have neck, back, shoulder, knee or ankle pain, or pelvic floor disorder, try Hinge Health. Here are three things to know about Hinge Health:

  • Personalized physical therapy lessons with wearable sensors help you determine where you need help and what kind.
  • In-home therapy means you don’t have to drive across town for an appointment (that saves you time and gas).
  • It’s 100% free to you if you are enrolled in the ExxonMobil Medical Plan.”

New for 2023: ComPsych beats out Magellan for EAP services

“When life is challenging, the Employee Assistance Program (EAP) can be a major resource for you and your family. We are excited to partner with ComPsych, a globally recognized EAP vendor, starting in January 2023. You can receive up to eight in-person sessions per topic per year at no cost, or you can connect to an EAP counselor by phone or video. It is confidential and can help with parenting, professional growth, work-life balance, stress and anxiety, and more. It also provides insightful coaching and guidance on legal and financial matters as well as work/life support and services for family care and personal convenience matters. Online resources and the mobile platform are available 24/7, including with digital well-being tools and wellness information.”

Virtual visits are available through the employee’s health plan provider — either Aetna or Cigna. The company, however, doesn’t seem to promote the availability of virtual visits in current marketing materials.

Cigna plan members are directed to Cleveland Clinic and Health Advocate’s MyConsult for second opinions

This isn’t the pitch from Exxon to employees for MyConsult, but it was the best description I could find for it online:

“Cigna provides 100% coverage for the MyConsult Online Medical Second Opinion Program as a benefit to Cigna health plan participants and their eligible dependents whose employers have chosen to provide this special benefit to their employees. The MyConsult program gives you and your covered family members secure, online access to Cleveland Clinic’s physician specialists for over 1,200 diagnoses all by the click of your mouse. These diagnoses can include conditions that impact your quality of life or conditions that may be more serious.”

Aetna plan members are pointed to 2nd.MD for second opinions

“If you or a family member receive a diagnosis or treatment plan requiring complex medical care, you have access to expert medical opinion services through 2ndMD. Specialists who are recognized experts in their field will review medical records related to the diagnosis and provide an opinion on the recommended treatment, including a detailed report you can share with your physician…”

OK, let’s move on to Autodesk‘s digital health benefits stack.

Included Health (formerly Grand Rounds) for medical care assistance 

“Whether or not you have health insurance through Autodesk, Included Health provides free medical support for you, your spouse/partner, and your children as well as your extended family members (siblings, parents, grandparents, parents-in-law, and siblings-in-law). Use Included Health when you or a family member:

  • Want to chat with a doctor for quick medical guidance from a licensed physician? They can provide education on diagnoses, review/clarify doctor’s recommendations, answer medical questions and provide guidance on next steps for a new symptom.
  • Need the right doctor. Search for trusted, in-network doctors for your health. The personal care team can also assist in finding you in-network primary care physician or specialist in your area and book your appointment for you.
  • Need an expert. They will collect your medical records and get you a virtual second opinion or personalized care plan from a world-leading doctor specializing in your area of need.
  • Need guidance when you’re in the hospital. They will explain confusing medical terms and help you make decisions.”

CareCounsel for navigating medical benefits

This is a new one for me:

“CareCounsel, a wholly owned subsidiary of Stanford Health Care, is a health advocacy service paid for by Autodesk to help you and your family navigate our complex health care system and get the most from your health care benefits. This comprehensive service can help you with administrative issues involving your medical, dental, vision, pharmacy, or any other health care needs.”

Buoy for symptom navigator-based care recommendations I don’t believe I’ve previously found a big employer’s benefits stack that offers up Buoy’s services. Here’s the pitch:

“Feeling off? Get actionable, immediate health guidance with Buoy, an AI-powered symptom navigation tool provided by UnitedHealthcare. With Buoy, you can:

  • Get health assistance anytime, anywhere. Buoy is always available—even at 2 a.m., from your couch.
  • Get personalized guidance. Self care or urgent care? Learn what makes the most sense based on your situation.
  • Get best-cost scenarios. Buoy will recommend network care options whenever possible.”

Lyra Health billed as Autodesk’s “not your ordinary EAP”

I’m going to cut a lot out of the Lyra pitch because it is super long. Here’s the gist:

“Lyra offers a full spectrum of care offerings. No matter what you’re facing or where you are in your mental health journey, Lyra can provide the support you need, whenever you need it. Here are the highlights: Guided self-care with a coach… Mental health coaching… Therapy… Get unlimited access to a full library of research-based self-care resources, such as guided meditations, how-to videos, and mindfulness tips for everyday life… Explore unlimited on-demand courses taught by Lyra mental health professionals. You can also engage in Gatherings, virtual small-group discussions on thought-provoking topics related to mental health… You and each of your eligible dependents have access to up to 16 free coaching or therapy sessions each year. There is no requirement that you be enrolled in an Autodesk medical plan to access Lyra services.”

UnitedHealth-owned Sanvello for managing stress

“Whether you’re sitting in traffic or planning a family vacation, anything—even good things—can cause stress. Learning how to manage your stress is an important part of staying healthy. You and your eligible dependents (age 13+) now have access to Sanvello’s digital self-care tools. Sanvello is an evidence-based care solution, created by clinical experts and based on cognitive behavioral therapy (CBT). With Sanvello, you can get on-demand support for stress, anxiety, and depression—anytime, anywhere, and in any way you choose. Sanvello self-care tools include:

  • Daily mood tracking
  • Guided journeys
  • Progress assessments
  • Coping tools, including meditation, goal-tracking, and health habits
  • Peer support and a rich, diverse community”

Autodesk also offers a $1,000 reimbursement to employees to spend on most anything health or fitness-related

“Wellness comes in many forms. What’s important to one person might not be the best fit for another. The Benefits My Way wellness reimbursement program gives you the flexibility to pursue your physical, emotional, financial, and sustainable wellness in any way you see fit—while getting reimbursed up to $1,000 per calendar year. With a broad range of eligible items and activities, you have the choice to use your reimbursement in ways that are most meaningful to you.”

OK, that’s a wrap on ExxonMobil’s and Autodesk’s very different benefits stacks. Which BigCos should E&O dig into next? Hit reply if you have a suggestion.

Links to E&O’s reports, databases, newsletters

Click below for dedicated pages for each of those categories:

  • Read through the long-form E&O research reports here.
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  • Skim more than 200 past issues of E&O newsletters here.
And so ends Issue 045 of E&O Wednesdays: Employers. If you learned something from today’s issue, why not forward this newsletter to an old colleague that you’ve been meaning to get in touch with anyway? Let them know you’re thinking of them (while also letting them know you think they should subscribe to E&O). Two birds with one forward.
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